Author: Clifford Davis

QSR and Insula Research have estimated that about 50 to 70 percent of fast food sales happen at the drive thru window. With over half of customers choosing to use the drive thru windows to get their orders, customer service must be a top priority...

The need for dine in services is growing across the United States. Fast food sales continually show that customers value affordable, freshly prepared meals, delivered fast. Studies show that in the United States alone, the restaurant industry nearly amounted to 766 billion U.S. dollars of...

The very first restaurants were built with the idea of customer service. Today, restaurant customer service is not only a foundational key to success but an absolute necessity for quick serve restaurants and fast casual dining establishments to differentiate themselves among the competition. A good thing...

The popularity of Quick Service Restaurants (QSR) and fast casual dining trended upward in 2018 and will continue to increase as Americans increasingly opted for meals that could be eaten at home. Some leading quick service restaurants reported that drive thru orders accounted for nearly 70 percent of...

Business dining accounts for nearly 20 percent of all annual travel expenses in the United States. Estimates in 2018 alone, show business travelers spent more than $77 billion on meals, snacks, and drinks while on the road. Wooing these business customers could be a boon to fast casual...

Contract Manufacturing can be the solution to achieving increased efficiency, cost savings, and compressed timeframes. So, what is contract manufacturing? Contract manufacturing refers to the way in which companies entrust the processes of their business functions to external vendors. This includes functions like product design...