Author: Clifford Davis

Many companies today are strategically using outside resources to carry out activities that are otherwise handled by the internal staff and resources. This is what is known as outsourcing, and it usually involves contracting out major functions to providers that specialize in such services. Due to...

Most quick serve, fast casual and other food-centric brands with drive-thrus concentrate on speed of transaction and order accuracy. This is because historical research studies have indicated that these are the strongest needs of drive-thru customers. However, customer attitudes and behaviors have shifted tremendously in...

Contract manufacturing is defined as the outsourcing of certain production activities and is generally used to manufacture some or all components of a product. Also known as outsourced manufacturing, there are major advantages of using contract manufacturing in the supply chain. Most firms choose to...

When launching a new business into the crazy world of the restaurant industry, it can be costly to assume your model is perfect, and not be willing to adapt. Many owners pour their heart and soul, not to mention their blood sweat and tears, into...

The concept of hybrid manufacturing is gaining the attention of customers rapidly, and for good reason. By being able to manufacture products utilizing multiple disciplines, OrderMatic is able to eliminate costly processing time, shopping around to multiple vendors, and pass those benefits on to our...

It seems everyone has an idea for a product that they want to bring to market these days.  As a result, contract manufacturing has seen a boom in recent years. Despite having several names, the general industry term for farming out production to an outside...

While business analysts have touted the importance of demographic data for decades, the relatively recent explosion of information available has changed the game a bit. No longer are consumers analyzed by just their age, gender, or location. Now, with an increasingly online world, it’s not...

When designing the drive thru of your fast food franchise, you’ll want to consider both efficiency, as well as effectiveness, as you’re creating a strong brand experience for diners who are not stepping inside of your building. As leaders in the drive thru technology industry,...