Communication

As we celebrated our super moms this past weekend for Mother's Day, it's hard not to reminisce about our childhood moments where we just knew our moms had eyes in the back of their heads - nothing made it past these fantastic ladies. As a...

It’s hard to over-estimate how significantly a restaurant’s drive-thru wait times affect sales, but every 7 seconds a chain shaves off drive-thru wait time equals about a 1 percent increase in sales, according to a recent study. The study’s results found that chains can improve their absolute and relative...

Leading a team can be inspiring, rewarding and exhausting. Busy working environments can leave little time for team leaders to check-in with team members and ensure they’re feeling happy, creative and on track. However, with good communication channels and plenty of opportunities to give feedback,...