QSR Industry

Drive-thrus are changing with society, with QSRs increasingly focusing on technology to improve their efficiency in a world of complex menu items and changing customer expectations. Install an Order Confirmation Board Order confirmation boards (OCBs) expedite the process of making sure an order is correct, freeing up employees to prepare food...

Fast casual restaurant concepts offer the convenience of fast food without the full service of fine dining. Fast casual dining consists of a more inviting sit-down ambiance, and often, the ability to build your own meal. This restaurant concept – a mash-up of fast food and casual dining...

To survive and flourish in today’s restaurant market, you need a comprehensive online marketing strategy for your drive-thru business—that will let you build a brand identity, amplify your reach, create awareness, drive customer engagement, and attract a globally spread audience. Once you’ve anchored your drive-thru’s online presence with a website,...

It’s hard to over-estimate how significantly a restaurant’s drive-thru wait times affect sales, but every 7 seconds a chain shaves off drive-thru wait time equals about a 1 percent increase in sales, according to a recent study. The study’s results found that chains can improve their absolute and relative...

While today’s fast food and quick service restaurants are cooking up orders in record time, payments options, such as debit and credit cards or simply cash, are struggling to keep pace. Card-not-present and contactless payment options are trends happening now, with continued expected growth, as drive thru restaurants evaluate...