As technology continues to develop, it changes everything around us—including the way we dine, and the way restaurants are laid out. Right now, the quick-service restaurant industry is going through a period of transition. As the smaller fast-casual concepts streamline and offer more competitive prices,...
An estimated 70 percent of sales that take place at restaurant drive-thrus occur at the drive thru windows. Another 8 percent in sales can be captured with impactful digital signage. Great outdoor marketing tools hold the key to boosting sales for fast food chains looking...
When designing the drive thru of your fast food franchise, you’ll want to consider both efficiency, as well as effectiveness, as you’re creating a strong brand experience for diners who are not stepping inside of your building. As leaders in the drive thru technology industry,...
With the quick serve industry being more saturated than ever, fast food and fast casual brands are ramping up their efforts to stand out. There have never been more options for customers to choose from for their hunger needs, from fast food at the drive...
What does QSR mean in the restaurant industry? While terms like QSR and fast casual get thrown around in the restaurant industry, the clear definition of what level of service you can enjoy at each is somewhat unclear. Brands that previously described themselves as QSR...
When everything is running like a well-oiled machine and it begins to feel like your restaurant is running itself, it’s easy to be lulled into complacency. This might make you believe that you wouldn’t consider selling your business for many years down the road. But...
The restaurant industry is a multi-billion dollar one and is definitely a great investment, but what does it mean to quit your nine to five job and become a franchise owner in this industry? Luckily, there are many franchise opportunities available so you can choose...
The restaurant business is constantly evolving, and that’s true for fast food establishments as well. Higher adoption of faster payment methods such as contactless and in-app payments are on the rise. Additionally, automation continues to ramp up with more chains testing self-order kiosks. In fast food,...
Today’s drive thru expands beyond the fast food and quick serve restaurant industry. The emphasis on convenience has retailers re-imaging service and distribution. Traditional sit-down establishments such as cafes or restaurants, as well as shopping destinations like grocery stores, are introducing the drive thru format...
Focusing on and building the hospitality part of a business is one of the most important aspects in building loyalty. Even in the quick service restaurant industry, where speed and accuracy are paramount, customers look for those little extras that keep them wanting to...